Toronto Crime Stoppers has suspended all public tip submissions, including phone calls and online reports, following a massive data breach. The shutdown comes after investigations revealed that a software vulnerability exposed sensitive information belonging to thousands of residents.

What was exposed in the Toronto Crime Stoppers breach?

A hack targeting P3, a software platform managed by the U.S.-based company Navigate360, compromised data submitted between January 2022 and November 2025. The scale of the leak for the Toronto chapter is significant:

  • 176,859 stolen tips
  • 14,973 names found within the stolen data

While the organization attempts to redact personal details before sharing information with police, the breach included original, unredacted entries. It remains unclear whether the stolen names belong to the individuals submitting the tips or to people mentioned within the reports.

Why was the program paused?

Toronto Crime Stoppers removed the submission feature from its website and instructed the National Anonymous Call Centre to stop processing information for the chapter. The Toronto Police Service has also temporarily suspended its use of the program while it conducts a review.

Leadership expressed frustration regarding the timeline of the disclosure. The organization stated it was previously told by the software provider that the platform was secure and that Toronto's data was not involved. "People in Toronto have come to Toronto Crime Stoppers because we promised they could stay anonymous," said chair Sean Sportun in a statement.

What should the public do now?

The organization is currently working with partners to develop a more secure method for collecting information. Until a new system is ready, officials have urged the public not to use the app, website, or telephone lines to report information to the group.

FAQ

Can I still report crime information?

Do not use Crime Stoppers' website, app, or phone lines for the time being. The organization has paused all intake to protect user safety.

Is the breach limited to Toronto?

No. While the Toronto chapter has seen a massive impact, reports indicate that a breach of the P3 software has affected millions of tips across various Canadian chapters over the last 25 years.